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TSB Recommendation M93-04

Accurate passenger count on passenger ferries

The Department of Transport ensure that federally inspected passenger ferries maintain an accurate passenger count and that such count is communicated to both the master and a designated person ashore before departure.

Marine transportation safety investigation report M90M4025
Date the recommendation was issued dd_Month_yyyy
Date of the latest response July 2010
Date of the latest assessment March 2010
Rating of the latest response Closed
File status Fully Satisfactory

All responses are those of the stakeholders to the TSB in written communications and are reproduced in full. The TSB corrects typographical errors in the material it reproduces without indication but uses brackets [ ] to show other changes or to show that part of the response was omitted because it was not pertinent.

Summary of the occurrence

In July 1990, the Halifax to Dartmouth ferry "DARTMOUTH III", with an estimated 40 to 50 passengers on board, was bound for Dartmouth when, in a period of reduced visibility, the vessel narrowly missed colliding with the outward bound research vessel "ALFRED NEEDLER".

Two days later, a similar occurrence took place. The Halifax to Woodside ferry "WOODSIDE I", with some 20 passengers on board, was bound from Halifax to Woodside when it became involved in a near collision with the tug "TUSSLE" in reduced visibility.

The Board concluded its investigation and released report M90M4025 on 14 July 1993.

Rationale for the recommendation

Reliance on shore assistance is crucial in the event of a serious occurrence involving a ferry laden with passengers. To carry out a timely and successful search and rescue operation, it is critical that shore staff and Search and Rescue personnel have accurate information as to the number of lives at risk aboard vessels involved in an occurrence. Therefore, the Board recommended that:

The Department of Transport ensure that federally inspected passenger ferries maintain an accurate passenger count and that such count is communicated to both the master and a designated person ashore before departure.
Transportation Safety Recommendation M93-04

Previous responses and assessments

September 1993: Response to M93-04

The Minister of Transport agrees with this recommendation. The Canadian Coast Guard currently has in place a bi-annual special inspection/audit program designed to augment the required annual safety equipment inspection of Canadian passenger ferries. These inspections address passenger safety and the distribution of passenger counts. In addition, in this specific case, it is understood that the owners have implemented a manual passenger count in the passenger holding area.

December 1993: Board Assessment of the Response to M93-04

The response contends that the Canadian Coast Guard (CCG) currently has in place a bi-annual special inspection/audit program that addresses "passenger safety and the distribution of passenger counts". In a follow-up telephone query, TC officials have confirmed that the operators of these ferries have since implemented an improved manual passenger count in passenger holding areas.

This recommendation pointed out the need for not only maintaining an accurate passenger count, but also for preparing for search and rescue efforts by communicating this count to an appropriate person ashore. However, TC has not indicated any plan to facilitate effective coordination and communication.

The TSB staff therefore believes that the safety deficiency has not been fully addressed. The response is considered Satisfactory in Part.

December 1999: Response to M93-04

Transport Canada issued Ship Safety Bulletin #16/99, Information on Passengers, on 7 December 1999. The bulletin sets out current recommendations with respect to maintaining passengers counts on passenger ferries.

September 2004: Board Reassessment to the Response to M93-04

The CSA prohibits masters from carrying passengers in excess of that allowed. Large ferry operators do count and record the number of passengers and provide the count to a person ashore. Not all operators of smaller short-run ferries may be aware of the recommended practice and may not be making counts; however this should be validated.

No substantial change to the last assessment.

December 2005: Response to M93-04

No substantial change to the reassessment of 15 September 2004.

December 2005: Board Reassessment to the Response to M93-04

No substantial change to the reassessment.

December 2005: Next TSB Action

The TSB staff will request regional offices to conduct spot checks and, if necessary, consider the need for further safety communication.

November 2006: Response to M93-04

TC's update, dated November 2006, indicated that since the receipt of Marine Safety Advisory Letter 09/06 related to the Queen of the North sinking, TC has requested additional comments from industry and will be consulting on this issue at the National CMAC in November 2006.

November 2006: Board Reassessment to the Response to M93-04

As a result of its ongoing investigation into the sinking of the passenger ferry Queen of the North, TSB sent MSA 09/06 to TC concerning the adequacy of current guidelines for creating ferry passenger manifests. TC indicated that this issue is to be raised during Regional CMAC meetings, which are currently taking place at various dates and times across the country. TC has also contacted the Canadian Ferry Operators Association and the Canadian Passenger Vessel Association and provided them with a copy of the advisory to solicit their comments on this issue.

As the result of a few queries by TSB staff, it was determined that while large ferry operators do count and record the number of passengers and provide the count to a person ashore, some smaller operators, who charge by vehicle and not by person, do not make passenger counts.

Therefore, the assessment remains at Satisfactory in Part.

November 2006: Next TSB Action

The TSB staff will monitor to outcome of TC's consultations on this matter.

June 2008: Response to M93-04

TC's update, dated June 2008, indicated that Ship Safety Bulletin 06/2007 - Information on Persons on Board, Counting, Recording, and Special Needs, was issued in August 2007 to advise passenger vessel owners and masters of upcoming requirements. The bulletin advises that TC intends to adopt the IMO Regulation 27 of Chapter III of the SOLAS Convention in regard to information on passengers and provides details on how Regulation 27 is to be applied.

TC is currently amending its Boat and Fire Drill and Means of Exit Regulations to include this requirement. (Pre-publication in Part I of the Canada Gazette anticipated in spring/summer 2009.)

September 2008: Board Reassessment to the Response to M93-04

The SSB was made in anticipation of TC adopting regulation 27 of Chapter III of the SOLAS Convention in regard to information on passengers. The SSB also indicated TC's intention to require that the names and gender of all persons on board, distinguishing between adults, children and infants, shall be recorded for search and rescue purposes: on Unlimited Voyages (formerly Foreign Voyages) or Near Coastal Voyages, Class I (formerly Home Trade Voyages, Class I or II); on voyages longer than 12 hours; on overnight voyages or voyages on which there is at least one assigned berth. The proposed action if fully implemented will substantially reduce or eliminate the deficiency.

Therefore, the assessment of the response is considered Satisfactory Intent.

September 2008: Next TSB Action

The TSB staff will monitor to the proposed action.

Latest response and assessment

March 2010: Response to M93-04

TC's update, dated March 2010, indicated that Ship Safety Bulletin 06/07, issued in August 2007, advised that TC intends to adopt the IMO Regulation 27 of Chapter III of the International Convention for the Safety of Life at Sea (SOLAS) Convention in regards to information on passengers.

The proposed Fire and Boat Drills Regulations will include the requirement stated in the recommendation. The regulations were pre-published in Part I of the Canada Gazette on October 10, 2009, with a 30-day comment period and are anticipated to receive final approval and be published in the Canada Gazette, Part II in the second quarter of 2010.

July 2010: Board Reassessment to the Response to M93-04

The new Fire and Boat Drills Regulations, which apply to passenger vessels of more than 15 gross tonnage that carry more than 12 passengers, were published in the Canada Gazette, Part II, on May 12, 2010, and are now in effect. The regulations require the master of a vessel that carries passengers to ensure that the number of persons onboard and the details of persons who have declared a need for assistance in an emergency are recorded. On certain voyages, and on voyages where there is at least one assigned berth, the master must also ensure that the names and gender of the persons on board are recorded in a way that distinguishes between adults, children and infants, and that this information is kept on shore and readily available to search and rescue services.

File status

The TSB will monitor TC’s progress on its planned actions.

This deficiency file is Fully Satisfactory.